Fan & Follower Policy

In order to keep the dialogue appropriate and relevant, all posted material must comply with Facebook’s Terms of Use, as well as our guidelines. PLEASE NOTE: For any FDA-approved product, we must adhere to FDA guidance and protocols regarding risk awareness, on-label discussions, and submitting promotional material.  When we respond to users’ responses, it will often not be immediate, as each will need to go through our internal legal, regulatory, and scientific review prior to being posted.

If the purpose of your posts is for product-related questions or that you wish to report an adverse event/reaction associated with a KindredBio product, please contact our Professional Services at 1-888-608-2542.

Posts, photos and other material submitted by fans does not necessarily reflect the opinions of Kindred Biosciences, Inc. We reserve the right to remove any content that falls into one or more of the following categories:

  • inappropriate/graphic language or visual images
  • sexually explicit language or obscene jokes
  • profanities/racial slurs
  • obscene language related to race, color, gender, sexual orientation, religion, national origin, age, disability or marital status
  • threatening language
  • post that is spam, advertising of outside sources or links, or a violation of intellectual property rights or law.
  • links to inappropriate content (as described herein)
  • personal information of another fan or of a KindredBio employee
  • product usage in ways other than directed on product label
  • product usage instructions not provided by a KindredBio representative
  • comments regarding specific individuals within the company
  • posts about competitors’ products
  • anything from a non-approved poster that includes a link

The text, graphics, images, and other material (“Content”) posted on the Kindred Biosciences social media properties are for informational purposes only. The Content, offered on the pages we support and posts we publish and share are to educate consumers on health care and medical issues that may affect their pet’s daily lives. The Content is not intended to be a substitute for veterinarian medical advice, diagnosis, or treatment. Always seek the advice of your veterinarian or other qualified animal health care provider with any questions you may have regarding a companion animal’s medical condition or any healthcare matters.

Kindred Biosciences, Inc. reserves the right to evaluate posts on an individual basis and immediately ban anyone who violates our standards.